プライバシー通知
Please read and review the following privacy notice carefully before using this website or other Marken platforms
We at Marken, along with our subsidiaries and affiliates (collectively, "Marken", “we”, “us”), care about your privacy and the trust you place in us by providing personal data and we want to be transparent about how we use it and how we protect it. Our privacy practices may vary among the countries or territories in which we operate to reflect local practices and legal requirements.
Last Updated: 05 October 2023
This Notice, together with the Website Terms and Conditions of Use and Marken Cookie Policy explains the types of personal data we collect and use about you (and in which circumstances we do so), who we share this data with, how we protect it, and your rights in relation to this data. We are fully committed to protect your privacy by complying with this Notice and any applicable law. For a printable version of this Notice, please click here.
Marken has prepared this Privacy Notice (“Notice“) for:
- online.marken.com、marken.comおよびそれに続くウェブサイトまたはアプリケーション（以下、総称して「ウェブサイト」）の訪問者または利用者すべて。
- Marken Maestro™、Marken Allegro™、Marken Solo™、およびMarken FastTrack™（以下、総称して「マーケンプラットフォーム」）の訪問者または利用者すべて
- any individual who interacts with Marken via Marken website ((including online job applicants), emails, call center;
- any individual who receives promotional communications from Marken;
- all visitors of Marken premises where surveillance is installed for occupational safety and crime prevention purposes;
(Collectively, the “Individuals” or “you“)https://www.marken.com/contact/web-site-terms-conditions-of-use/https://www.marken.com/contact/cookie-policy/
NOTICE: Marken has additional privacy notices or terms that are tailored for the different ways your personal data is collected by different Marken service lines or functions. For example, Marken provides employment applicants with a notice that describes the personal data we may collect in connection with Marken’s employment and recruiting efforts. If you receive a privacy notice provided to you for a specific purpose, the terms of the more specific notice or contract will control your interaction with Marken to the extent that notice conflicts with this notice.
Agreement to Terms of This Notice
By accessing Marken platforms and using the website after the notification banner or message appears on the website, and any subsequent times thereafter, you expressly agree to the terms of this Privacy Notice and consent to the collection and use of your data as set forth herein. If you do not agree to this Privacy Notice, you are not authorized to access the website or use any of its features and must immediately discontinue use of the website or other Marken Platforms.
Select one of the links below to jump to the listed section:
- マーケンが収集する個人情報
- How We Use Your Personal Data And Our Legal Basis
- Sharing The Data We Collect
- オンラインでの追跡
- International Transfers Of Your Personal Data
- Your Rights And Choices To Control Your Personal Data
- カリフォルニア州におけるお客様のプライバシーの権利
- Privacy Of Children
- How Long Does Marken Keep Your Personal Data?
- Keeping Your Personal Data Secure
- Dispute Resolution And Agreement To Arbitrate
- CCTVに関する声明
- How To Contact Us?
- Changes To This Notice
1 Personal Data Marken Collects
For the general purposes of this Notice, personal data means any information that is linked or reasonably linkable to an identified or identifiable natural person.
1.1 Data We Directly Collect from You
You may voluntarily provide us with information about you when you interact with us, including but not limited to enabling us to receive and respond to your queries, provide you with our online services (e.g., shipment tracking) contact you with information about our services, and enable your login access to certain areas or services and applications(such as the Marken platforms).
注：Eメールアドレスを提供する場合、すべての利用者は、提供されたEメールアドレスの独占的なユーザーであるという責任を負うものとします。このため、Eメールアドレスに関係したいかなるログインの責任も、Eメールアドレスを提供したユーザーのみが負うものとします。
| 個人データの種類 | 情報源 | 目的 | 第三者への開示 |
| Identifiers which may include name, alias, postal address, unique personal identifier, email address, telephone number, queries you submit to us, marketing preferences or other similar identifiers | お客様から直接入手 | To fulfill or meet the reason you provided thedata, e.g., communicating with you concerning business administration such as services and billing. To pick up or deliver a shipment or provide other services | Disclosure for business purposes to: Internet Service Providers and third-party Service Providers who perform services on our behalf based on our instruction as required on a need to know basis |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), which may include Individual and business contact information, Shipping information education, employment, employment history | お客様から直接入手 | To fulfil or meet the reason you provided the information, e.g., to respond to an inquiry, to update our Apollo database . To pick up or deliver a shipment or provide other services. | Disclosure for business purposes to internet Service Providers and to Third Party providers as required e.g. Clinical Trial conduct |
| Professional credentials, which may include your CV and other qualifications and education data | Directly from you or on your behalf | To fulfill or meet the reason you provided the data | Disclosure for business purposes to clinical trial investigators and other required parties who need to know, Service Provider of a digital platform for job applications management, and other related parties |
| Communications that we exchange when you contact our Customer services | お客様から直接入手 | Restricted access internally only for training and quality assurance purposes | We do not disclose your communications with us with Third parties unless it is legally required. |
| Audio, electronic, visual, or other sensory data, such as photographs and audio/video recordings. | Directly from you when you visit our premises | We do not disclose your communications with us with Third parties unless it is legally required. |
1.2 Data We Collect About You
| 個人データの種類 | 情報源 | 目的 | 第三者への開示 |
| Identifiers we may indirectly receive about you, which may include online identifier, Internet Protocol address, Geolocation, or other similar identifiers provided you have granted us access to that information in your device settings | Indirectly from you (e.g., from observing your actions on our website, device) * From third-party Service Providers* | To improve and personalize the Services and develop new one. For example, we may use the data to troubleshoot and protect against errors; perform data analysis and testing; or to develop new features and Services. | Disclosure for business purposes to: Internet Service Providers and third-party Service Providers maintaining our website. |
| インターネットや他の同じようなネットワークでの行動。閲覧履歴、検索履歴、ウェブサイトやアプリケーションとの消費者のやりとりに関する情報などが含まれます。 | Indirectly from you (e.g., from observing your actions on our website)* From third-party Service Provider, such as a data analytics provider* | To fulfill or meet the reason you provided the data, e.g., to provide user experience on the website. | ビジネス目的での開示先：第三者のサービスプロバイダー |
| Aggregated data, such as statistical or demographic data. For example, we may aggregate data about your use of Marken website and calculate the percentage of users accessing a specific feature. | Indirectly from you (e.g., from observing your actions on our website)* NOTE: if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we will treat the combined data as personal data | 弊社のサービスの有効性について調査を実施し、どこを改善できるかを特定するため、または匿名化されたレポートを提供して、弊社のサービスとツールの利用状況、理解、有効性を分析するため。 | ビジネス目的での開示先：第三者のサービスプロバイダー |
* Provided you have granted us access to that information in your device settings and by selections using the Cookie banner where this is relevant for your geographical location.
1.3 Data We Receive from Third-Party Sources
1.3.1 Cookie information
If you are an EU Data Subject, we only use non-essential cookies and GIFS (e.g., to enhance and personalize your experience) when you opt-in to allow for their use. However, some essential cookies are necessary for our website to function properly (.e.g. to register your opt-out decision) and will remain in use even if you do not opt-in to our use of non-essential cookies.
To learn more about how we use cookies and how to control which cookies are used, please see our Cookie Policy available on our website, click here to view our Cookie Policy.
For more information on Cookie in general visit https://allaboutcookies.org
1.3.2 Marketing analytics information
We may also collect information about your interactions with our marketing and promotional emails (where we are entitled to contact you with such communications). This information is provided to us by marketing analytics providers that we engage to monitor our marketing performance with a view to improve our campaigns and reach out to you in a better way.
1.3.3 Social media analytics information
また、ソーシャルメディアを通じたお客様のマーケンとのやり取りに関する情報も収集することがあります。これらの情報には、「いいね」や「シェア」、「フォロー」などの行動やマーケンのコンテンツに関するお客様のコメント（マーケンのウェブサイトページをソーシャルメディアで共有している場合など）が含まれます。弊社はこの目的のためにソーシャルメディアを分析する第三者機関と提携し、これらの情報を収集します。尚、これらの情報は弊社のコンテンツまたはマーケティングキャンペーンの効果を測定するため、またそれらを改善する目的で、集団レベル、匿名レベルで使用します。ソーシャルメディアの機能とウィジェットは、第三者によってホストされている場合があります。これらの機能を使ったやりとりは、それらを提供する企業のプライバシーポリシーによって管理されます。
2 How We Use Your Personal Data and Our Legal Basis
In certain jurisdictions, such as the Member States of the European Union, we are required to identify the legal bases for processing personal data. Here, we provide additional information regarding the purposes of collection and our legal bases for collecting data from you.
| 弊社はお客様の個人情報を以下の目的で使用することがあります。 | 弊社がお客様の個人情報をこの目的のために利用する法的根拠は？ |
| Provide you with customer reserved access to our website or designated Marken platforms for shipment tracking and similar services. In particular, we need to authorise and verify your identity. | Fulfil a contract, where the data is it is necessary to deliver a service you or your company you work for have requested. Legitimate interest to provide you with reserved access to our website. We believe that our legitimate interest overrides your privacy rights (also considering the adequate security measures we implement to protect your personal data). |
| Provide you with technical assistance to access and use our online services (e.g., if you have lost or forgotten your password to access Marken Maestro™, Marken Allegro™, Marken Solo™ or Marken Apollo™). | Fulfil a contract, where the data is it is necessary to deliver a service, you have requested. Legitimate interest to enable your usage of our online services as well as your interest to access such services. We believe that our legitimate interest overrides your privacy rights (also considering the adequate security measures we implement to protect your personal data). |
| Ensure the security of the data we hold about you and our website (e.g., implementation of safeguards against illegal or fraudulent activity such as cyber-attacks). | 弊社のウェブサイトがどのように利用されているかを監視し、詐欺行為やその他の犯罪、弊社ウェブサイトの悪用を検出、防止するという正当な利益。これによりお客様は、弊社ウェブサイトを確実に安全に利用することができます。また、十分な技術的手段を用いてお客様の個人データを保護することは、弊社の法的な義務でもあります。 |
| お客様からのお問い合わせに応じるため（Eメール、電話、またはオンラインフォームを利用） | Legitimate interest to provide you with the information you have requested to us or respond to your enquiries. It is also in your interest to receive a response and being contacted for enquiries you have voluntarily submitted. We believe that our legitimate interest overrides your privacy rights. In order to protect your personal data, we implement adequate security measures. With Your Consent: In cases where we need your consent to process your personal data, we will ask you to make a positive indication (e.g., to tick a box, sign a document, provide confirmation) that you agree to the processing. . |
| お客様がマーケンプラットフォームにアクセスしそれを利用できるようにするため。マーケンプラットフォームでは、弊社とやりとりをしてお客様の製品および配送に関する重要な情報や、Marken Apolloの情報にアクセスしたりそれを記録したりするためのホームヘルスケア（以下「HHC」）サービス関連の貴重な情報を得ることができます。 | Legitimate interest to offer an added value to our logistics and storage services which enables you access important information about your shipment or the storage of your products. Depending on the Marken platform used, this can include making and updating a booking, reviewing shipment status, tracking dispatch status and reviewing storage information. In relation to Marken Apollo this can include arranging health care professional visits and storage of information in relation to the HHC Services. We believe that our legitimate interest overrides your privacy rights. In order to protect your personal data, we implement adequate security measures. Fulfil a contract, where the data is it is necessary to deliver a service you have requested. With Your Consent: In cases where we need your consent to process your personal data, we will ask you to make a positive indication (e.g., to tick a box, sign a document, provide confirmation) that you agree to the processing. |
| Record your interactions with our Marken website to provide you with enhanced marketing or other services which are requested or authorised by you or permitted by applicable law. We do not directly identify you by name, but we may record your IP address and details about your website usage e.g., searches and browsing history on our website through cookies or similar technologies. You can find more information about cookies in our Cookie Policy. | Legitimate interest to understand our website audience better so as to tailor our marketing and online services to you. We believe that our legitimate interest overrides your privacy rights. In order to protect your personal data, we implement adequate security measures. Furthermore, we do not rely on any solely automated decision-making processes about you which significantly impacts on you). We use cookies only in accordance with the law. With Your Consent: In cases where we need your consent to process your personal data, we will ask you to make a positive indication (e.g., to tick a box, sign a document, provide confirmation) that you agree to the processing. |
| 弊社について、また、弊社のサービスやプロモーションについてお客様にお知らせするため（適用法の下、お客様から事前に同意があった場合）。例えば、弊社はお客様をイベントにご招待するため、あるいは新しいサービスをご案内するため、お客様にEメールを送信することができます。 | With Your Consent: In cases where we need your consent to process your personal data, we will ask you to make a positive indication (e.g., to tick a box, sign a document, provide confirmation) that you agree to the processing. Legitimate interest: Where consent is not required by applicable law, we will rely on the necessity to pursue our legitimate interest to promote our materials in a way which respects your privacy rights and enables you to object to this use of your personal data and opt-out from our marketing communications at any time. |
| 市場調査と分析を行い、弊社のマーケティングキャンペーンを向上させるため（上記のマーケンが収集する個人情報の種類は？の欄で説明）。 | Legitimate interest to monitor the performance and results of our marketing efforts with a view to constantly improve our marketing actions and better tailor them to our audience’s interests. We believe that our legitimate interest overrides your privacy rights. In order to protect your personal data, we implement adequate security measures. With Your Consent: In cases where we need your consent to process your personal data, we will ask you to make a positive indication (e.g., to tick a box, sign a document, provide confirmation) that you agree to the processing |
| Analyse and improve our profile and impact on social media. As explained above (at “What categories of personal data does Marken collect about you?”), the data we collect for this purpose is processed by us (or on our behalf) in aggregate and anonymised form. | マーケティング活動のパフォーマンスや成果をモニタリングして常に手法を改善しながらよりお客様の関心に沿ったマーケティングを行おうとする、正当な利益。弊社はこの正当な利益がお客様のプライバシーの権利に優先するものと確信しており、同時にお客様の個人情報を保護するため適切な安全対策を講じています。 |
| 政府機関または法執行機関より合法的要請があった場合、それに従いそれらの機関をサポートするため。 | 適用法に基づく法的要求に従うためには、データ処理が必要です。 |
| 弊社ウェブサイトの改善のため（アクセスのしやすさ、使いやすさ、操作性の良さ、外部リンクおよびプラグインとの相互作用など）。この目的において弊社は個人情報を収集し、それを集約データとして処理します。 | 弊社ウェブサイト上でのお客様の体験、およびウェブサイトの使い勝手を改善するという弊社の正当な利益を追求するためには、データ処理が必要です。より便利なウェブサイトサービスが利用できることは、お客様の利益にもなります。弊社はこの正当な利益がお客様のプライバシーの権利に優先するものと確信しており、同時にお客様の個人情報を保護するため適切な安全対策を講じています。 |
| Auditing compliance with current Notice specification and other standards and/or legislations; | Data Processing is necessary for the purposes of compliance with regulatory/legislative requirements. |
| Record and manage your marketing choices (e.g., record your opt-in to marketing where opt-in is required by applicable law and keep an up-to-date suppression list where you have asked not to be contacted, so we do not inadvertently re-contact you). | お客様の同意について：お客様の個人情報の処理に同意が必要な場合は、処理することに同意するという肯定的な意思表示（ボックスにチェックマークを入れる、文書に署名する、確定するなど）を行うようお客様に求めます。お客様の権利について取り組み、適用法に基づく義務を履行するため、弊社はお客様に関する当該情報を処理する必要があります。 |
3 Sharing the Data We Collect
3.1 Third Party Transfers
3.1.1 Marken / UPS group of companies
As Marken is part of a wider group with headquarters in the US, and offices located across the globe, which all collaborate and partially share customer services and systems including website-related services and systems, we may need to transfer your personal data to, or otherwise allow access to such data by other companies within the Marken and UPS group for the purposes set out above (under ” How We Use Your Personal Data and Our Legal Basis?”) including, for example, addressing your queries, providing you with our website services (e.g. shipment tracking) from any locations you request them, ensuring the security of our website and your personal data, informing you about our services and promotions.
3.1.2 Our service providers and other parties
弊社はお客様にサービスをご提供するにあたり、弊社の代理、または弊社の補佐を務める他の企業、代理業者、請負業者（以下「サービスプロバイダー」）を利用します。弊社は以下のカテゴリーに属する第三者のサービスプロバイダーと個人データを共有することがあります。
- インフラおよびITサービスプロバイダー
- 求人への応募を管理するためのデジタルプラットフォーム プロバイダー
- デジタル / Eメールマーケティング プラットフォーム
- logistics and home healthcare sub-processors.
In the course of providing such services, these third-party Service Providers may have access to your personal data. However, we will only provide our third-party Service Providers with the information that is necessary for them to perform the services, and we ask them not to use your data for any other purpose. We may also share your data with third parties as required in order to provide our services. We will always use our best efforts to ensure that all the Service Providers we work with will keep your personal data secure.
3.1.3 Third parties permitted by law
In certain circumstances, we may be required to disclose or share your personal data in order to comply with a legal or regulatory obligation (for example, we may be required to disclose personal data to customs brokers, the police, or to judicial or administrative authorities).
また、法律により認められており、弊社の権利や国の安全、法執行機関を保護する必要がある場合や、弊社の契約上の権利を行使する必要がある場合、また、お客様の権利や一般市民の権利を保護する必要がある場合、弊社はお客様の個人データを第三者機関に開示することがあります。
3.1.4 Third parties connected with corporate transactions
組織改革や組織の再編成、合併、譲渡、買収、または資産の移転などにより、お客様の個人情報を第三者機関に譲渡することがあります。その場合、個人情報を譲渡される側は本通知に従ってお客様の個人情報を取り扱うことに合意するものとします。
3.2 Third-Party Links
When you use the websites, there may be links and you may be directed to third party websites. We are not responsible for the privacy practices or content of such other third-party sites. If you have any questions about how these other sites use your data, you should review their policies and contact them directly.
4 Online Tracking
Our website current does not use tools to enable cross contextual behaviour advertising.
5 International Transfers of Your Personal Data
Marken operates on a global basis, and your personal data may be transferred, accessed and stored globally as necessary for the uses stated in this notice, or in another notice or agreement provided to you (for example, in the US), including within the Marken and UPS group or through the use of third parties as set out under the section “Third Party Transfers” above. It may also be processed by staff operating outside the EEA who work for us or for one of our Service Providers.
Marken will take all necessary measures to ensure that your personal data is securely transferred, stored and used after transfer, as required by applicable law. This includes using appropriate safeguards such as the EU Model Contract Clauses (or equivalent measures). You can ask for a copy of the appropriate safeguards by contacting us as set out below (“How To Contact Us?“).
6 Your Rights and Choices To Control Your Personal Data
6.1 Your Rights
法的管轄区域に応じて、お客様には弊社が保有する個人情報について様々な権利があります。適用法に基づき、弊社はこれらの権利について全力で取り組みます。お客様の権利の概要は以下の通りです。
- Know and Access. Subject to applicable law, you may have the right to know and access what data/personal information we collect about you and request a copy of the personal data we are processing about you by contacting us as indicated in the “How To Contact Us” section of this Privacy Notice. This request may include categories of sources we collect the information from, categories and/or specific pieces of personal data, categories of third parties with whom we disclose personal data and categories of what personal data is or disclosed, as well as the purpose for all of the above. Upon request, we will provide this information to you in a structured, commonly used, and machine-readable format. For your own privacy and security, in our discretion we may require you to prove your identity before providing the requested information. If you require multiple copies of your personal data, we may charge a reasonable administration fee.
- Rectification. If you believe that personal data we maintain about you is inaccurate, subject to applicable law, you may have the right to request that we correct or amend the data by contacting us as indicated in the “How To Contact Us” section of this Privacy Notice.
- Deletion / Right to be Forgotten. You may have the right to request that we delete personal data that we process about you, except we are not obligated to do so if we need to retain such data in order to comply with a legal or regulatory obligation or to establish, exercise or defend legal claims.
- 制限。お客様に関する情報が不正確である場合や弊社の処理が違法であると考える場合、また、特定の目的において当該情報を処理する必要性がない場合、お客様は弊社が処理する個人情報を制限する権利を有する可能性があります。ただし、法的義務やその他の義務により、あるいはお客様が情報の削除を望まず当該個人情報を削除することができない場合はこの限りではありません。
- ポータビリティ。お客様は、弊社が保持するお客様に関する個人情報を、電子的な形態で体系的に取得する権利、また、当該情報を他のデータ管理者に送信する権利を有する可能性があります。ただし、(a) お客様が弊社に提供した個人情報であり、(b) お客様の同意に基づき（例えば、ダイレクトマーケティングのコミュニケーション手段として）弊社が当該情報を処理している場合や、お客様との契約（お客様のアカウントを管理するなど）を履行するために当該情報を処理している場合に限ります。
- Objection. Where the legal justification for our processing of your personal data is our legitimate interest, you may have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the data for the establishment, exercise or defence of a legal claim.
- Withdrawing Consent. In certain jurisdictions, when we process personal data based on your consent, you have the right to withdraw your consent in whole or in part at any time, free of charge. This includes cases where you wish to opt out from marketing messages that you receive from us. When unsubscribing from our marketing communications, note that because emails are planned in advance, you may still receive mailings while we process your request. Where applicable, once we have received notification that you have withdrawn your consent, we will no longer process the personal data for the purpose(s) to which you originally consented unless there are compelling legitimate grounds that override your interests, rights and freedoms (for example, to comply with a legal obligation), or for the establishment, exercise, or defense of legal claims.
- Marketing. You may elect to receive recurring informational/promotional e-mail from us. Our e-mail correspondence will include instructions on how to unsubscribe from our e-mails. Please follow the instructions in the e-mails to opt-out of an e-mail. We will unsubscribe you from that newsletter or other programs within 30 business days.
- Right to Opt-out of the Sale of Personal Data. We do not sell or monetize your personal data. We do not share your personal data with third parties for their direct marketing purposes.
- 無差別に対する権利。お客様が自身の個人情報について法的権利を行使するにあたり、弊社がお客様を特別扱いすることはありません。
6.2 How to exercise your rights
カリフォルニア州在住の方
For requests submitted by California residents, you may use the webform available here or call the Patient Communications Center (PCC) at 844-627-5361. California residents may use an authorized agent. Authorized agents must have written permission to submit requests on your behalf.
英国
お客様が英国にお住まいの場合、または問題が英国に関連する場合は、以下の方法でInformation Commissioner's Officeにお問い合わせください。
電話： +44 0303 123 1113
Eメール：casework@ico.org.uk
ウェブサイト：www.ico.org.uk
ウェブフォーム：www.ico.org.uk/concerns/
EEA Residents
If you are a resident or the issue took place in the European Economic Area (EEA), you have the right to lodge a complaint, The Data Protection Supervisory Authority will be the Data Protection Supervisory Authority that is local to you in your country as the data subject. A list of EU Supervisory Authorities is available here: https://edpb.europa.eu/about-edpb/board/members_en.https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080
The lead supervisory authority for Marken in Europe is the Data Protection Authority in Belgium (see: https://www.dataprotectionauthority.be/citizen), You also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws.
EEA以外
People residing in non-EEA countries can contact Marken (see “How To Contact Us” section below) and/or lodge a complaint to their own national or State body regulating data protection.
Whenever feasible for verification, we will match the identifying information provided by you to the personal data already maintained by us. If, however, we cannot verify your identity from the data already maintained by us, we may request additional information.
6.3 Agent Authorization
You may designate an authorized agent to request any of the above rights on your behalf. You may make such a designation by providing the agent with written permission, signed by you, to act on your behalf. Your agent may contact us via the information provided in the “How to Contact Us” section below to make a request on your behalf. Even if you choose to use an agent, we may, as permitted by law, require:
- The authorized agent to provide proof that you provided signed permission to the authorized agent to submit the request
- You to verify your identity directly with us; or
- You to directly confirm with us that you provided the authorized agent permission to submit the request.
7 Your California Privacy Rights
For the purposes of compliance with the California Consumer Privacy Act of 2018, as amended, (“CCPA”) and the California Privacy Rights Act of 2020 (“CPRA”), when we use the term personal data in this Section, we mean information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
7.1 Rights
California Civil Code Section 1798.83 permit California residents to request certain information, , regarding disclosure of personal data to third parties for their direct marketing purposes. Additionally, California residents have the rights to know, to delete, to opt-out of the sale of personal data, and non-discrimination specified in the “Your Rights And Choices To Control Your Personal Data” section above.
7.2 Data Sharing for Marketing Purposes
We do not disclose your personal information to third parties for their direct marketing purposes.
8 Privacy Of Children
We do not collect the data of any individual under 16 years of age unless that individual is enrolled in a clinical trial for which we are engaged to provide services. In the event that we learn that a child under the age of 16 has provided personal data to us other than in the context of a clinical trial, we will take the appropriate steps to delete or destroy such personal data as soon as possible.
9 How Long Does Marken Keep Your Personal Data?
Your personal data is stored by us and/or our Service Providers on our behalf, strictly to the extent necessary for the performance of our obligations and strictly for the time necessary to achieve the purposes for which the data is collected (you can see a list of these purposes under above at “ How Do Use Your Personal Data And Our Legal Basis ?”). When personal data is kept, that period will be determined based on the applicable local law. When we no longer need to use your data for any of our purposes, we will remove it from our systems and records and/or take steps to properly anonymize it so that you can no longer be identified from it (unless we need to keep your data to comply with legal or regulatory obligations to which we are subject).
10 Keeping Your Personal Data Secure
We have implemented technical and organizational security measures, in an effort to safeguard the personal data in our custody and control. Such measures we have implemented include, for example, limiting access to personal data only to employees and authorized Service Providers who need to know such data for the purposes described in this Notice, as well as other administrative, technical and physical safeguards such as encryption when receiving and transmitting data.
While we endeavor to always protect our systems, websites, operations and information against unauthorized access, use, modification and disclosure, due to the inherent nature of the Internet as an open global communications vehicle and other risk factors, we cannot guarantee that any data, during transmission or while stored on our systems, will be absolutely safe from intrusion by others, such as hackers. Understand that any data that you transfer to us is done at your own risk.
11 Dispute Resolution and Agreement to Arbitrate
法律で禁じられている場合とその適用範囲を除いて、弊社のサービスを利用することで、お客様は弊社サービスの利用あるいは本通知またはその一部について違反や執行、解釈、有効性に起因もしくは関連して論争や申し立て、訴訟、異議がある場合（以下「異議」）、双方の当事者はまず誠意を持ってかかる異議の解決を図るものとする。具体的には、異議の事実と状況を記載した書面を相手に送付し、応答または解決するために30日間の猶予を与える。通知の送付先は次の通り：
- 弊社住所：Ground Floor, 107 Power Road, Chiswick, London, W4 5PY, UK
- お客様：当社の記録にある住所。
マーケンとお客様はどちらも、この紛争解決方法が停止条件であり、相手方当事者に対して訴訟や申し立てを起こす前に満たされなければならないことに同意するものとします。上述の紛争解決方法で解決に至らない紛争があった場合、かかる紛争の単独ならびに独占的裁判権は個別に拘束力のある調停によって決定されることにお客様は同意するものとします。個別の調停とは、裁判官や陪審員が申し立てを審理する権利がお客様になく、その権利を放棄するとともに、集団や一元的な統一または代理という形で法的手続きを行ってはならないことを意味します。開示手続きや上訴など、通常はお客様や弊社が法廷において保証されるその他の権利は、調停では適用されないか、もしくは制限されます。かかる紛争はすべて独占的にJAMS（www.jamsadr.com）に提出され、その時点で有効な規定のもと、両者の合意により決定した調停人によって拘束力のある調停を図ることになります。
本通知の解釈、妥当性、法的強制力、または構成に基づいて、またはこれらに関連して生じたすべての紛争については、本通知のすべてもしくは一部が無効である、または無効にできるという申し立てを含め、連邦、州、または地方の裁判所もしくは機関ではなく、調停人がその解決の独占的な権限を有するものとします。
12 CCTV Statement
12.1 Summary
Marken uses CCTV (Closed Circuit Television) in certain of our global locations to record employees, contractors and visitors to our premises.
12.2 The Purpose Of CCTV
マーケンは、弊社施設のセキュリティを維持する正当な権利を有します。また、安全でセキュアな労働環境を提供するために合理的かつ適切な措置を講じる義務もあります。マーケンは、以下の目的で弊社の拠点にCCTVを配備しています。
- マーケンのスタッフと訪問者の安全を強化する
- マーケンのお客様の財産、マーケンの敷地、情報、その他の資産を保護する
- 違法な行為、またはマーケンのポリシーに著しく違反する行為を抑止および発見する
- 法執行機関からの合法的な要求、証拠開示要求、および裁判所命令に対応する
- 犯罪行為の起訴を含む、マーケンの法的権利を擁護または追求する
In exceptional circumstances (such as in the case of a catastrophic event with immediate impact on the life or safety of employees, such as a fire, natural disaster, violence), Marken may use CCTV systems to visually monitor the health and/or behavior of personnel or other persons. Unless such use is required to support the vital interests of individuals, Marken will ensure there is a proper legal basis for such processing, such as prior consent.
マーケンCCTVシステムは、上記の目的に関連する事件を調査するため、およびそれらに関する証拠を確保するために使用されます。マーケンCCTVシステムは、スタッフの仕事や出勤傾向を定期的に監視するためには使用されません。
12.3 Location Of CCTV Cameras
CCTV cameras are located in order to monitor only those areas intended to be monitored by the equipment and to limit the capture of images or footage (e.g., street views) that are not intended to be monitored. Marken will not install CCTV cameras areas in which individuals would have an expectation of privacy such as toilets, changing rooms, etc. CCTV cameras are installed where they are visible to individuals in the area surveyed by the camera.
12.4 CCTV Signage
All locations that are monitored by CCTV will have appropriate signage. CCTV Camera locations.
12.5 CCTV System Controls
CCTV映像は安全なハードドライブまたは同様のストレージデバイスに保存され、マーケンの情報セキュリティに関するポリシーおよび基準の要件に従って保持されます。
Access to the CCTV system is restricted to authorized personnel only, on a need-to-know basis. All personnel who may require access to CCTV footage on the system are trained on the proper use of the system and subject to written confidentiality obligations to Marken. A log of access to CCTV System and the footage stored on it, and actions taken with respect to the footage or the system, will be maintained. All requests for access to footage or images are documented. All lawful requests to access CCTV footage or images must be approved by appropriate parties within Marken. The exercise of rights by individuals is set out in “Your Rights And Choices To Control Your personal data”. Disclosure of CCTV system footage or images to third parties will be made only in accordance with the purposes for which the CCTV system is used.
12.6 Retention
マーケンは、より長い保存期間が法律で要求または許可されている場合を除き（例：訴訟ホールドに準拠するため）、最大90日間、または現地の法律で許可されている期間、CCTV映像を保存します。CCTV映像の画像は、保存期間の終了後に永久に破棄されます。
12.7 Compliance
マーケンでは、本声明で概説されている原則への不遵守、およびその結果としての連邦法、州法、または外国法への違反に対処するためのポリシーと手順を実施しています。
13 How To Contact Us?
お客様の個人情報の取り扱い方法についてご質問やご不明な点があった場合、または上記権利の行使をご希望の場合は、Marken Privacy Officeにご連絡ください。
電話：+44 (0) 203 249 7508
メール： privacy@marken.com
住所：Ground Floor, 107 Power Road, Chiswick, London, W4 5PY, UK
または、マーケンのデータ保護を担当するHewardMills Ltd.へお問い合わせください：
電話：+44 (0) 204 540 5853
メール： dpo@hewardmills.com
住所：77 Farringdon Road, London, EC1M 3JU
Residents of California may also use the webform available here or call the Patient Communications Center (PCC) at 844-627-5361 to exercise their rights.
14 Changes To This Notice
本プライバシー通知は、法令の改正や業務上の必要性に応じ、随時更新される可能性があります。本通知を定期的に見直し、弊社によるお客様の個人情報の取り扱いについて最新の情報を確認してください。
本通知に対して重大な変更が生じる場合は、発効日を含め、弊社ウェブサイトのホームページに通知を掲示するか、または弊社に登録されているお客様のEメールアドレス宛てにEメールを送信することにより、お知らせします。
適応することの必要性を理解し、必要なものをどのように変えられるかを常に自問することが、私たちが大切なものをお届けし続けられる理由です。
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