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Connected Medical Devices

Trade Compliance, Customs & IOR

We deliver integrated trade compliance, customs management, and Importer of Record (IOR) services to support the seamless, compliant global movement of mobile and connected medical devices across complex regulatory environments.

Our dedicated regulatory and trade compliance teams offer consultative guidance on evolving import and export requirements, enabling proactive planning before devices cross borders.

Our regulatory experts assess country-specific requirements, oversee device classifications, and coordinate compliant documentation aligned with evolving medical technology regulations. Through dedicated customs operations, we manage precise declarations, optimize duties, and accelerate clearance to mitigate border risk and protect study continuity. Where required, we leverage bonded and FTZ warehouse capabilities to facilitate temporary imports, controlled storage, and strategic duty management, providing additional flexibility for global clinical programs.

Acting as Importer of Record, we assume legal and regulatory accountability for import compliance, overseeing local requirements, tax obligations, and licensing controls across jurisdictions. By centralizing this responsibility within our trade governance framework, we reduce regulatory risk, accelerate deployment, and ensure a compliant, uninterrupted pathway for delivering critical devices to sites and patients worldwide.

Ongoing governance is reinforced through structured compliance reviews, documented audit trails, and alignment with global quality standards, maintaining transparency and regulatory readiness across multi-country trial portfolios.

Contact Us.

Surpassing expectations. Pushing boundaries. Meeting challenges with innovation. Our experts and customer service specialists are available to discuss your precision logistics requirements. 

Contact us on +1-800-627-5361 (US)